Privacy Policy

Effective Date: 07/02/2024

1. Introduction

Twin Raven Studios ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and digital platforms (collectively, the "Services"). By using our Services, you agree to the practices outlined in this policy. If you do not agree, please discontinue use of our Services immediately.

2. Information We Collect

We collect information to provide better services to our users. This includes:

A. Personal Information

Name, email address, phone number, company name, and job title (if provided).
Payment information for transactions (securely processed by third-party providers).
Information provided through contact forms, surveys, or service inquiries.

B. Non-Personal Information

IP addresses, device type, browser information, and usage data.
Cookies and tracking technologies to enhance user experience and analyze site traffic.

3. How We Use Your Information

We use the information collected to:

Provide and improve our Services.
Process transactions and deliver requested services.
Communicate important updates, newsletters, and marketing materials (with opt-out options).
Enhance security and prevent fraud.
Analyze usage patterns and optimize website performance.

4. Information Sharing & Disclosure

We do not sell or rent your personal information. However, we may share information:

With trusted third-party service providers who assist in operations (e.g., payment processing, hosting, analytics).
If required by law, legal processes, or governmental requests.
To protect our rights, security, and property or to prevent fraudulent activities.
In the event of a merger, acquisition, or sale of company assets.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve user experience and navigation.
Analyze website traffic and trends.
Personalize content and advertisements.

You can adjust cookie preferences through your browser settings, but disabling cookies may affect your experience with our Services.

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no online platform is 100% secure, and users should take precautions when sharing sensitive information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those external sites. We encourage users to review their policies before providing personal information.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it immediately.

9. Changes to This Privacy Policy

Twin Raven Studios reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our Services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Twin Raven Studios
6846 Valiant Dr., Windsor, WI 53598
info@twinravenstudios.com
(608) 285-2840

By using our Services, you acknowledge that you have read and understood this Privacy Policy.